Customer Service
Outer Banks Country Store's customer service goal is simple:
We are committed to providing our customers with quality items
at affordable prices, with friendly customer service!
FREE SHIPPING!
On all Orders of $50 or more (U.S. Only)
Contact us at:
obcs@embarqmail.com
or call:
(252) 453-6892
SHIPPING TIME
On average it takes approx. one week to process and ship out an order.
You will receive an automatic email on the day your order ships.
After that, delivery time depends on the carrier.
We use the US Postal Service and UPS.
Please allow for extra time around ALL holidays
due to the sheer volume of orders that come in.
Thank you for your patience!
You can CHECK THE STATUS of your order
by entering your Confirmation # into the box at the bottom of this page.
If your order has been shipped, your Tracking # will appear in the upper right hand corner.
If your tracking # does not appear, keep in mind that our site updates at the end of each business day.
Also bear in mind that it takes 3-5 business days
to process and ship out an order,
not including weekends and holidays.
To obtain the status of an order, enter the confirmation number and click Go!.
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